Curated Luxury D2C Marketplace

Policies

Refund Policy

How refunds are processed on prepaid orders.

Approved returns

Once a returned item is received and checked, the refund is issued to the original payment method.

Unavailable products

If a product becomes unavailable after your order is placed and no replacement is agreed, the full amount is refunded.

Timelines

Refunds are initiated within 3 business days of approval. Your bank or payment provider may take additional time to credit the amount.